Western Union


Warning!!! Western Union company cancels the fee for transferring funds from all countries of the world to Ukraine, regardless of the sending channel. The return to standard tariffs is scheduled for 31.03.2022:

- The APN "cash to account" service remains free when sending to Ukraine from any country in the world, both in the bank branch and online.
- Standard Cash Transfer service remains free at TD, Scotia, BMO banks in Canada when sending transfers online.

Other channels, products for the means of sending Western Union transfers to Ukraine work according to the standard tariffs in force in the sending countries.

Payment organization of the international payment system Western Union – Western Union Network (France), SAS (address of the payment organization: 92095 France, 5-6 Place de I”Iris, Paris La Defense CEDEX).

A Western Union transfer is a money transfer from one person to another without opening an account. Using the services of Western Union, you can receive a money transfer in a few minutes after sending it at any of the service points in more than 200 countries of the world.

JSC “IBOX BANK” offers money transfers in US dollars, euros, Russian rubles and Ukrainian hryvnas.

The reliability of transfers is ensured by a specially designed security system that ensures that the transfer does not fall into other hands.

Western Union services are very easy to use - it is enough for you to contact any point with the company's logo, whose employees will help you send or receive the money transfer. The transfer can be made both on the territory of Ukraine (only in UAH) and abroad.

To make a transfer, you need to:
  • provide a passport or any other valid document that proves your identity
  • specify your full name
  • fill out an application for sending a transfer
  • pay the commission
To receive the transfer, you need to:
  • provide the office manager with a passport or any other valid document that proves your identity
  • specify the full name of the sender, the code and the amount of money transferred
  • fill out the application for receiving a transfer

The procedure for resolving disputes between participants and users of the Western Union international payment system.

Financial claims of clients (residents or non-residents) are considered and answered specifically by a direct member/indirect member of the Western Union international payment system.

To resolve the dispute, the client submits a statement-claim to the direct participant/indirect participant, who conducts an appropriate investigation based on this claim.

If it is necessary, the customer provides the direct participant/indirect participant with the necessary evidence to support the claim. If it is necessary, the direct participant/indirect participant applies to the Western Union international payment system to resolve the customer's claim.

The emergence of disputes between participants and/or users should not affect the performance of properly initiated money transfer operations. The term of dispute resolution is determined by the direct participant/indirect participant, in accordance with the approved internal documents of the direct participant/indirect participant.

The direct participant/indirect participant who received the claim is obliged to satisfy the justified reasonable demands of the applicant.

Tariffs for money transfers via the international money transfer system “WESTERN UNION”

1. IN US DOLLARS

1.1. To far abroad countries *

Tansfer amount, USD Tariff, USD
Up to 50.00

13,00

50.01 – 100.00

15,00

100.01 – 200.00

22,00

200.01 – 300.00

29,00

300.01 – 400.00

34,00

400.01 – 500.00

40,00

500.01 – 750.00

45,00

750.01 – 1 000.00

50,00

1 000.01 – 1 500.00

76,00

1 500.01 – 1 750.00

81,00

1 750.01 – 2 000.00

91,00

2 000.01 – 2 500.00

111,00

2 500.01 – 3 000.00

121,00

The next increase in the transfer amount by 500 USD leads to the additional increase in tariffs by 20 USD.

*Far abroad countries within the framework of these tariffs include all countries that are not specified in clauses 1.2-1.5.   

 

1.2. To the near abroad countries **

Tansfer amount, USD Tariff, USD (payment in USD) Tariff, USD (payment in different currency)

Up to 200.00

$ 3,00

$ 1,50

 From 200.01 and above

1.5 % from the transfer amount

0.75 % from the transfer amount

**Near abroad countries within the framework of these tariffs include – Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Uzbekistan

 

1.3. To Turkey

Transfer amount Tariff
 Up to 100.00

$ 15,00

 100.01 – 300.00  $ 20,00
 300.01 – 500.00  $ 25,00
 500.01 – 800.00

$ 30,00

 800.01 – 1 000.00  $ 35,00
 From 1 000.01 to

$ 100,00


1.4.To China

Transfer smount Tariff

Up to 100.00

$ 3,00

100.01 – 400.00

$ 6,00

400.01 – 600.00

$ 9,00

 From 600.01 and above

1,5  % from the transfer amount

 

1.5. To Israel

Tansfer amount, USD Tariff, USD (payment in USD) Tariff, USD (payment in the national currency of Israel)
 Up to 250.00

$ 5,00

$ 2,50

  From 250.01 and above

2.0 % from the transfer amount

1.0 % from the transfer amount

 

1.6. To the United Arab Emirates

Transfer amount Тariff
 Up to 100.00

$ 3,00

 100.01 – 400.00

$ 6,00

 400.01 – 600.00

$ 9,00

  From 600.01 and above

1,5  % from the transfer amount

 

 

2. In EURO

(to countries of the European Union**))

Transfer amount, EUR

Tariff, EUR

0.01   -     50.00

13.00
50.01   - 100.00 15.00
100.01 - 200.00 22.00
200.01 - 300.00 29.00
300.01 - 400.00 34.00
400.01 - 500.00 40.00
500.01 - 750.00 45.00
750.01 - 1,000.00 50.00
1,000.01 - 1,500.00 76.00
1,500.01 - 1,750.00 81.00
1,750.00 - 2,000.00 91.00
2,000.01 - 2,500.00 111.00
2,500.01 - 3,000.00 121.00

  

The next increase in the transfer amount by 500 EUR leads to an additional tariff increase by 20 EUR.


Additional services (in EUR):

- Delivery of the check to the recipient's home:............................….............................................13.00

- Message by telegraph/telephone: ................................…..................................3.00

- Message: no more than 20 words........…………...….......................................….........0.00

 

** The countries of the European Union under this tariff include: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Ireland, Luxembourg, Malta, the Netherlands, Slovakia, Slovenia, Italy, Spain, Portugal, Greece, Latvia.

 

3. In UAH (for payment within Ukraine)

Amount transferd, hryvnas Tаriff, hryvnas
 Up to 500.00

7,50

 500.01 – 1 500.00

15,00

 1 500.01 and above

1% from the transfer amount