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Payment cards

We are working, despite the blackout, but the contact center may experience disruptions.


Dear clients!

Despite the terrorist attacks of the aggressor on the critical infrastructure of Ukraine, we continue to work!

However, due to power outages and interruptions with the mobile connection, difficulties may arise when contacting the contact center.

In case of an urgent question, you can contact the nearest branch of the bank and our managers will help you in solving your question.

We will win!



IBOX BANK offers you modern card programs that will help to organize the circulation of your money with maximum. Visa and MasterCard card is accepted by more than 24 million trade and service enterprises in 210 countries of the world. And if you need cash, you can get local currency with a Visa and MasterCard card at more than a million ATMs in the global network around the world.


The bank offers the following types of payment cards to choose from:



Classic

Visa Classic – is a classic card that is accepted worldwide at any point marked with the Visa logo, including stores that offer goods and services by mail or by phone.



Classic

MasterCard Debit - debit card that is accepted worldwide at any point marked with the MasterCard logo, including stores that offer goods and services by mail or by phone.



Gold

Visa Gold – is a premium card that will emphasize your status and financial stability.



Platinum

Visa Platinum – is an elite-class card that provides its owners additional services, discounts, and insurance in volumes that significantly exceed the privileges of Gold card holders.



Classic

MasterCard Platinum - is an elite-class card that provides its owners additional services, discounts, and insurance in volumes that significantly exceed the privileges of Gold card holders.



veocard

Veocard – is an exclusive card created in partnership with fintech company Moneyveo. Unique design and opportunities for customers.



JSC “IBOX BANK” has developed TARIFFS for payment cards for all possible needs.



Dear customers!


In connection with the introduction of martial law in Ukraine (Decree of the President of Ukraine No. 64/2022 dated February 24, 2022 “On the introduction of martial law in Ukraine”), for the period of martial law in Ukraine and within 30 calendar days from the date of adoption of the Decree on its cancellation according to the decision of the Tariff Committee No. 7 of February 28, 2022, changes were made to the tariffs for servicing current accounts of individuals using payment cards within the limits of the current tariff packages for existing customers of JSC “IBOX BANK”, who opened accounts using payment cards in the national currency, and have not received payment cards, for the service of non-cash transfers, in particular, didn’t tariffed the following types of non-cash payments:


  • Money transfer to own accounts at the Bank according to the client's application;
  • Transfer to other accounts at the Bank according to the client's application;
  • Transfer to accounts at other Ukrainian banks according to the client’s request.


Dear customers!


In connection with the introduction of martial law in Ukraine (Decree of the President of Ukraine No. 64/2022 dated February 24, 2022 “On the introduction of martial law in Ukraine”), for the period of martial law in Ukraine and within 30 calendar days from the date of adoption of the Decree on its cancellation according to the decision of the Tariff Committee No. 8 dated March 16, 2022, changes were made to the tariffs for servicing current accounts of individuals using payment cards within the current tariff packages at JSC “IBOX BANK” for existing customers, in particular, not to apply the annual tariff (tariff for registration per year) for:


  • Basic payment card service in all tariff packages;
  • Additional payment card service in all tariff packages.


Dear customers!


We inform you about changes to the tariffs for servicing current accounts of individuals using payment cards within the tariff packages in accordance with the decision of the Tariff Committee of JSC “IBOX BANK” No. 35 dated August 11, 2022.

The new version of the tariffs will enter into force from September 12, 2022


Dear customers!


We inform you about the changes to the tariffs for servicing current accounts of individuals using payment cards within the tariff packages "SUMMER" and "PRIVATNA" in accordance with the decision of the Tariff Committee of JSC "IBOX BANK" No. 56 dated December 12, 2022.

The new version of the tariffs will enter into force on December 13, 2022.



Daily limits on payment cards from June 27 2022 (128.02 Kb)
Daily limits on payment cards from August 25, 2020 (103.42 Kb)

Application-agreement to join the conditions of banking services for individuals at JSC “IBOX BANK” (232.89 Kb)

Details for money transfer (80.31 Kb)

Please pay attention!


  • The card is activated during working hours within one hour from the moment the card owner submits a receipt to the bank
  • After receiving the initial PIN code (the electronic PIN is sent to the mobile phone number connected to the SMS message service), we recommend you to perform the first transaction using the card and entering the PIN code at the ATM.
  • You can set your own daily limits for card transactions.
  • Money will be debited from your account at the conversion rate performing operations (cash withdrawals or purchases) abroad in local currency
  • The Bank carries out round-the-clock monitoring of operations on your card to prevent fraudulent actions by third parties.
  • You have the option to connect SMS-notification services
  • Round-the-clock customer support service “CONTACT-CENTRE” is engaged in consulting, as well as processing customers’ applications and requests by hotline phones, e-mail, as well as online


Security measures when working with bank cards.


In order not to become a victim of fraud, follow these simple rules, and you will save your money and nerves.


  • Keep your PIN-code, login and password from the card in a place inaccessible to others and do not disclose them to anyone.
  • Never ask strangers to help you to use a plastic card.
  • Use Internet banking following security measures.Press the “EXIT” button after the session of work in Internet banking is over.
  • Never provide information about your cards to third parties, even if they contact you allegedly on behalf of the bank.
  • Be alert if you receive SMS from an unknown author asking you to send the received code or a strange set of commands to another number.
  • To pay for purchases on the Internet, be careful and do not disclose personal data.
  • Use strong passwords and do not share them with anyone.
  • Carefully inspect the ATM before use.


Payment cards archive