JSC IBOX BANK highly values the reputation of a reliable and transparent financial institution built up over the years, which demonstrates clear compliance with the requirements of legislative acts and internal documents of the Bank throughout its activities, compliance with market standards, as well as the basic moral and ethical rules of doing business.For this purpose, the compliance control system that ensures the bank’s compliance with Ukrainian regulations, internal procedures, rules and policies introduced in the bank and the basic moral and ethical principles of doing business was implemented in JSC IBOX BANK.The bank highly values its clients and understands that they expect fair and impartial performance of their functional duties by the bank’s officials.Clients’ trust is based on the confidence that all services are provided in compliance with the principles of professional ethics and are performed in accordance with the highest quality standards. These principles are stated in the Code of Conduct (Ethics) of JSC IBOX BANKdeveloped by the Bank, which is designed to establish high standards of behaviorNow each of you (clients of the bank, its employees or other interested parties) has the opportunity to send a report about the violations of the legislation of Ukraine, including regulatory acts of the National Bank of Ukraine, internal regulatory documents of the Bank, ethical norms, inappropriate behavior of bank’s employees of JSC IBOX BANK, which you encounter in the process of applying to the Bank.We ask you to inform us about the facts of inappropriate behavior of employees of JSC IBOX BANK that are known to you, which may harm the interests of the bank and its reputation, by using the form below.JSC IBOX BANK undertakes not to disclose the data received from you.
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